MANAGING CONFLICTS ON A PROJECT - SIX TECHNIQUES

Today we are going to talk about conflicts and techniques that are used to resolve conflicts. When it comes to project management, it is common to have conflicts and you as a project manager are expected to have strong conflict management skills. On a project, the work environment is dynamic and stressful, and Conflict is a common occurrence, due to various reasons. Whenever two or more stakeholders have different opinions or interests, it can cause conflicts. According to the American Management Association, managers spend 24% of their time managing conflicts. If appropriately managed, conflict resolution can build trust and sometimes bring new ideas and opportunities. Proper conflict resolution can make the difference between a positive and negative outcome, and an incorrect resolution can negatively affect a project. You can use the technique you think will be best suited to the situation. Now, take some time to think about it and let me know your thoughts about using conflict resolution techniques in the comments section below.