Managing for Results: Giving New Yorkers a Voice

Baruch College School of Public Affairs and the Citizens Budget Commission (CBC) present "Managing for Results: Giving New Yorkers a Voice." David Birdsell, Dean, Baruch College School of Public Affairs makes the welcoming remarks. The panelists discuss issues on how people understand that government is doing, how citizens can more directly affect their lives, and how government can better respond to them. At 02:54, Diana Fortuna, President, Citizens Budget Commission talks about CBC's recent research findings on the topic. At 13:25, James Liebman, Chief Accountability Officer, NYC Department of Education speaks on "Better Information for Better Instruction and Better Results" in schools. At 22:24, Brooke Myhre, Performance Development Manager, City of San Jose, California discusses performance management and practices in the City of San Jose. At 39:08, Jeffrey Kay, Director, NYC Mayor's Office of Operations speaks on "How Do You Give New Yorkers a Voice." Moderated by Douglas Muzzio, Professor, Baruch College School of Public Affairs, the event takes place at the Newman Conference Center on June 19, 2006.