Managing Listener Feedback And Criticism
from Buzzcast Hosted by Buzzsprout
We're talking through creating a healthy feedback filter so you can tell the difference between criticism that helps, confusion that needs clarification, and negativity that deserves to be ignored! We discuss where podcasters are likely to get feedback, why public comments can feel so much heavier than private messages, and how to stop one bad review from drowning out all the people who are cheering you on. Links mentioned in this episode: Beach Too Sandy, Water Too Wet This American Life: Everyone's a Critic Happy to Help: Using Psychology to Thrive in Customer Support with Melody Wilding Buzzcast: 8 Tips To Make Podcasting more Fun And Less Like A Chore Buzzcast: How To Get Listeners To Actually Do What You Ask Buzzcast: Creative Ways To Use Voicemail In Your Podcast Contact Buzzcast Send us Fan Mail Tweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPods Thanks for listening and Keep Podcasting!
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What this episode covers
We're talking through creating a healthy feedback filter so you can tell the difference between criticism that helps, confusion that needs clarification, and negativity that deserves to be ignored! We discuss where podcasters are likely to get feedback, why public comments can feel so much heavier than private messages, and how to stop one bad review from drowning out all the people who are cheering you on. Links mentioned in this episode: Beach Too Sandy, Water Too WetThis American Li...
Chapters
- 0:00 Get By With A Little Help From My Kids
- 2:50 Build A Healthy Feedback Filter
- 7:56 Tips For Handling Negative Interactions
- 11:30 The Critique That Hits Your Insecurity
- 17:11 Craft Feedback Versus Taste Policing
- 26:10 Trolls, Boundaries, And Positivity Files
- 31:32 Going Through Our Own Listener Feedback
- 36:35 Fan Mail
- 47:49 Post Show: All Fun And Games...
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