Managing trust and customer expectations in large scale transformations

Episode 6 of the Decision Time podcast, hosted by Misha Kaplun, titled "Managing trust and customer expectations in large scale transformations" was published on October 25, 2023 and runs 21 minutes.

October 25, 2023 ·21m · Decision Time

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Summary

In this episode I speak with Harsh Singh - Global Head of Cloud Product Marketing at VMware. Harsh talks about two important ingredients necessary for great decision making - building trust internally with partner teams, as well as continuing to meet customer expectations during a large scale business transformation towards a SaaS based model.

Episode Description

In this episode I speak with Harsh Singh -
Global Head of Cloud Product Marketing at VMware.

Harsh talks about two important ingredients necessary for great decision making - building trust internally with partner teams, as well as continuing to meet customer expectations during a large scale business transformation towards a SaaS based model.

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