Managing your emotions when your buttons are pressed

In 2022, there was an incident at the Oscars where Will Smith hit the compere Chris Rock, when Rock made a derogatory comment about Smith's wife. This was shocking to see. I am joined by international executive coach, Carol Stewart We discuss why this incident was so shocking and what we can learn from this as leaders. Some key points include: 1. Why both men were at fault in this incident. 2. How a pause and a verbal response would be far more effective 3. How as leaders we should be aware of what we say; the impact this has on others and how we say it to our teams Here is the transcription of the interview More information about Carol and how to work with her here. Our Host, Susan Heaton-Wright is the founder of SuperStar Communicator She is an international Speaker; has empowered clients worldwide to speak and communicate in all business conversations with impact, clarity, confidence and credibility. She is also a brilliant podcast guest; if you would like her to appear on your podcast contact us here. SuperStar Communicator is a leading organisation empowering everyone to make more impact in all business conversations. We offer: Workshops Masterclasses Speeches Coaching virtual workshops For all businesses worldwide. Why not contact us to arrange a call to discuss how we can ensure your team are all SuperStar Communicators here Grab your copy of 10 Top Tips to being a Superstar Communicator here.