M&M Insurance Podcast #22 Mike Edmonds, EGM Commercial - NTI

Well do we have a treat for you.  Mike Edmonds, Executive General Manager Commercial, NTI.  In this episode, Millsy & I deep dive on everything People, HR & Culture with a genuine leader in the industry, as Mike opens up on his own journey that helped him become a leader in managing people.  NTI are the leader in the Transport and logistics insurance industry, especially from a Claims perspective, and it seems they are also leading the way in people engagement, with a ridiculous Employee Engagement score of over 90, putting NTI at one of the highest percentiles in the country across any industry.  Not bad considering they have 434 team members (and counting) across the country. If you’re thinking “I’m a small business, what can a large company teach me about people & culture?”, take a listen.  Mike gives us some thoughts that are relevant for every business owner and employee. We somehow get on to the topics of blunt saws and Mike’s time under Wayne Bennett. This episode is not an insurance podcast, it’s all about listening to the best in the field talk about HR, people, culture, career progression and work life balance. Speakers: Mick O'Bree - General Manger of Operations, Ausure;   John Mills - Broking Manager, Mike Edmonds, Executive General Manager Commercial, NTI. About Ausure - Ausure is one of Australia’s largest insurance groups, offering flexible solutions to brokerages nationally. Estimated 80,000 clients, $400m Gross Written Premium, with more than $10 billion of clients assets protected.