Manufacturing Culture + Accountability for Operations Managers: Using Transparency to Build Trust and Improve Team Performance with Jason Zenger #28

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter. Now, let's jump in! What does it mean to leave a legacy of love in leadership? In this episode, Jason Zenger opens up about his leadership style and how he stays grounded in his values while leading at a high level. We explore manufacturing leadership, authentic leadership, and emotional intelligence for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Jason shares practical insights on communication skills, trust building, and accountability, plus how leading with clarity and care strengthens culture, engagement, and long term team performance. 00:40 – 1 year of Mindfulness Manufacturing   01:54 – Jason Zenger; President of Zenger's and 'Making Chips' podcast host   03:00 – A transparent business model based on relationships   03:53 – Every great story comes from a history of struggles   04:23 – A Legacy: I want my team to know that I lead them like I loved them   05:40 – How am I going to show up for work today   06:14 – Where's the risk? What's the cost?   09:27 – Responsiveness and lack thereof   10:30 – Displayed by the best of the best on our team: DO-BE-GO-LIFE   12:38 – Accountability to making the tough calls   14:26 – Groom it or Hire it?   16:46 – Your actions and behaviors supersede your words when it comes to loving others   19:17 – A commitment to establishing your mindset and staying grounded   22:27 – Rebounding from setback   25:40 – What it takes to swallow that humble pill   30:00 – Learning through uncomfortable times   32:21 – Closure   Contact information for Jason Zenger: linkedin.com/in/jasonzenger zengers.com  (Company Website) MakingChips.com  (Blog)