Manufacturing Leadership + Accountability for Production Managers: Becoming the Thermostat That Sets the Tone for Team Performance with Mike Forhan #48

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter. Now, let's jump in! With over 30 years across multiple manufacturing environments, Michael Forhan has seen organizational transformation at its most intense. In this episode, Michael, President and Managing Partner at Crossover Solutions, joins the podcast to talk manufacturing leadership, resilience in manufacturing, and authentic leadership for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. We dig into staying mindful during supplier interventions and crisis moments of potential shutdown, plus how communication skills, emotional intelligence, and growth mindset help leaders navigate pressure while protecting team performance and morale. The conversation was so good, we split it into two episodes. 2:24 How do you mentor? How do you walk into situations under the gun? 2:57 Thoughtful and respectful of what is going on, and bringing sense of calmness, understanding and listening. 3:40 Benchmark of what performance should be and measure the performance, listen to how the company got to where they are is just as important. 5:09 Being calm and provide clarity to situation and how to work our way out of situation. 5:59 Walking in with a sense of listening to understand and rational what is going on, with standard of expectation off data. 7:03 Temperatures do get high particularly when put in by client, supplier has more anxiety. 7:28 Why 3rd party put in by OEM to understand actual risk and help figure out our way out. 11:25 Tornado ripped through plant and ripped the roof off, but we still needed to build parts. 11:59 We are there to help and not criticize, use helpful approach and getting thing calm and cool to temperature, rolling our sleeves up to help and not using a hammer. 15:16 What do we know for sure? Let's ground each other.   15:32 Can you trust someone that does not care about you? How do you build that trust? 22:25 Rebuild relationship and trust between client and supplier. Contact Michael at [email protected] Website    xosol.com