EPISODE · Apr 25, 2008 · 7 MIN

Mapping IT Services

from Pink Elephant - The IT and ITIL Service Management Experts · host Pink Elephant

Join industry expert, Jack Probst, as he provides you with a definition of a service, as per ITIL V3, and how value is created for those services. He further provides an understanding of how to map those IT services into the Service Catalog.

Episode metadata supplied by the publisher feed · Published Apr 25, 2008

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Mapping IT Services

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