EPISODE · Oct 27, 2020 · 3H 5M
Marcia Layton Turner presents The Domino’s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
from Stream Complete Audiobook Collection on Any Device · host Marcia Layton Turner
Please visit https://thebookvoice.com/podcasts/1/audiobook/425864 to listen full audiobooks. Title: The Domino’s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution Series: Part of The Business Storybook Series Author: Marcia Layton Turner Narrator: James Fuertes Format: Unabridged Audiobook Length: 3 hours 5 minutes Release date: October 27, 2020 Genres: HR & Admin Publisher's Summary: Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today. As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation, paved in industry-leading profits. In February 2018, according to Ad Age, Domino's unseated Pizza Hut to become the largest pizza seller worldwide in terms of sales. Rather than just tampering with a recipe that was working, they decided to think outside of the pizza box by creating digital tools that emphasized convenience and put the customer first. For the first time, the adaptable strategies behind the rise and dominance of Domino's are outlined in this book. Through the story of the Domino's, you’ll learn: - How to create meaningful innovation without changing the core of the product that people already love. - How to recognize and take advantage of unique opportunities to alleviate your customers’ pain points. - How to grow a company by taking a holistic approach to the business. - And, the importance of delivering a quality experience that will keep customers calling for more. - Accompanying figures are available in the audiobook companion PDF download.
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Marcia Layton Turner presents The Domino’s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
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