Mariana Costea: Less Paperwork, Better Care: What CQC Really Wants

In this episode, Tanya sits down with Mariana Costea, a registered nurse turned care consultant and author of Leading with Heart, to unpack what CQC inspectors actually want to see, and why more paperwork isn't the answer. Mariana draws on 15+ years on the frontlines of health and social care to share why outstanding services are built on authentic leadership and staff wellbeing, not policy folders. She and Tanya also explore how platforms like OpenDoc and Health Connect are helping care teams work smarter, spend less time on admin, and deliver genuinely person-centred care. --- If you're struggling with running your care service and needing help with staying compliant, get in touch with Mariana for a free consultation at: Mareric Limited www.mareric.co.uk 07475109050 IG: @mareric.consultancy Facebook - Mareric Limited