Marie Garrigue, Chief People Officer at Fitness Connection USA

Navigating HR Challenges with Marie Garrigue: From 7-Eleven to Fitness ConnectionIn this episode of the Built by People Podcast, host Mel sits down with Marie, a seasoned HR leader with a diverse background. Marie shares her unique career journey from operations at 7-Eleven to leading HR at Fitness Connection. She discusses the innovative strategies she implemented at CKE Restaurants to support franchisees during COVID, including the development of a three-part system to provide HR guidance while maintaining independent contractor status. Marie also provides valuable insights on building strong relationships with franchisees, educating them on employment issues, and her advice for HR leaders to be bold and deeply understand their business needs.00:00 Introduction to the Built by People Podcast00:36 Meet Marie: A Non-Traditional HR Leader00:48 Marie’s Career Journey and Achievements02:11 HR Strategies During COVID at CKE Restaurants04:25 Overcoming Legal Challenges in Franchise Support06:10 Building Rapport with Franchisees07:35 Educating and Engaging Franchisees08:51 Parting Advice for HR Leaders09:38 Conclusion