Mark Graban, Healthcare Kaizen Webinar Q&A Session with Ron Pereira of Gemba Academy

Episode #133 is hosted by Ron Pereira, from Gemba Academy, as he leads me through additional Q&A as a follow up to our recent webinar on my upcoming book Healthcare Kaizen  and some of the concepts from the book on the theme of “Putting the Continuous Back in Continuous Improvement.” You can view the recording via this link. Two of the main themes were that “kaizen” is not always about weeklong events and that suggestion boxes are not the same as the kaizen approach. Kaizen ideally involves everyone in continuous improvement, facilitated in ways that are better than the slow, batchy, non-collaborative suggestion box approach that many have tried and struggled with before. For a link to this episode, refer people to  www.leanblog.org/133. For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts