Mark Payne – Managing Parts Inventory Amid CDK Chaos

Mark Payne is the President & CEO of Total Dealer Solutions, a family of companies specializing in front end and back end solutions for automotive dealers. He began his career at age 9 in his father's dealerships, eventually owning Mark Payne Mazda of Miami by age 30. Mark later founded Total Dealer Solutions, specializing in physical inventories which led to the innovation of PartsRec. Today, Mark Payne discusses the widespread impact of recent CDK system outages on dealerships. As an authority on physical inventories and parts reconciliation, he offers crucial guidance on how dealers can manage during and after these challenging times. With a wealth of experience in handling physical inventories across the nation, Mark’s perspective is invaluable. He stresses the importance of recreating every parts transaction once the system is back online, advising that shortcuts can lead to bigger problems. Mark also provides strategies for keeping track of parts and sales using old-school methods and leveraging any available data backups. For dealers concerned about scheduled physical inventories, Mark reassures that it's crucial to stick to these schedules to ensure a smooth operation. Post-outage, these inventories will play an essential role in rectifying any discrepancies caused during the downtime. -------------------------------------------- This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Their strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com. -------------------------------------------- Takeaways Recreate transactions post-outage for accuracy. Use data backups to maintain operations. Stick to scheduled physical inventories. Quote “There's no shortcut to success. Give as much help as you can and do it because you want to.” -Mark Payne Connect: Mark Payne LinkedIn: www.linkedin.com/in/markjpaynetds Website: www.totaldealersolutionsinc.com Kaylee Felio LinkedIn: www.linkedin.com/in/gotopartsgirl Website: www.partsedge.com