EPISODE · Jun 2, 2018 · 22 MIN
Marketing Analytics to Drive Customer Centricity
from TAG Data Talk · host TAG Data Science & Analytics
In this episode, we talk with Roger Ares, SVP, Marketing Analytics & Client Insights at SunTrust. Roger discusses: - What is customer centricity and why is it important? - How can marketing analytics build, encourage, and drive a customer centric mindset and culture? - What are barriers for using analytics to drive customer centricity, and how can companies overcome them?
What this episode covers
In this episode, we talk with Roger Ares, SVP, Marketing Analytics & Client Insights at SunTrust. Roger discusses: - What is customer centricity and why is it important? - How can marketing analytics build, encourage, and drive a customer centric mindset and culture? - What are barriers for using analytics to drive customer centricity, and how can companies overcome them?
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Marketing Analytics to Drive Customer Centricity
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