EPISODE · Apr 30, 2026 · 22 MIN
Marketing Automation Platform Fails 🎯 SPECIAL GUEST!! Jaina Mistry from KNAK
from Do This, NOT That: Marketing Tips with Jay Schwedelson
Partner with Jay: https://www.jayschwedelson.com/contactㅤCheck out Jay Schwedelson's new book: Stupider People Have Done It All net proceeds are donated to The V Foundation for Cancer Research, let's kick cancer's butt: https://www.amazon.com/Stupider-People-Have-Done-Marketing/dp/1637635206ㅤSubscribe to Jay's newsletter for weekly marketing tips and tactics: https://www.jayschwedelson.com/newsletterㅤRegister for GuruConference (FREE + VIRTUAL!) https://www.guruconference.comㅤCheck out Eventastic (FREE + VIRTUAL!) https://www.eventastic.comㅤConnect with Jay on LinkedIn: https://www.linkedin.com/in/schwedelson/Check out Jay's YouTube channel: https://www.youtube.com/@schwedelsonCheck out Jay's Instagram: https://www.instagram.com/jayschwedelson/Ask Jay anything: https://www.jayschwedelson.com/askㅤLeave a comment and follow the show, it really helps us out!ㅤBig shoutout to our sponsor, Knak!Marketers, you know the pain… You spend hours on a campaign, and then it gets stuck in review cycles and barely looks like what you started with. Knak makes it simple. Build emails, landing pages, and mobile messages; collaborate and launch - all in one place. No tool hopping, no messy handoffs, with AI built in to help you move faster.See how it all works, get started at knak.com/demoㅤMarketing automation platforms are the one piece of the MarTech stack everyone seems to have a complaint about, and Jaina Mistry, Director of Brand and Content at Knak, has a pretty clear theory on why. She joins Jay Schwedelson to unpack what marketers keep getting wrong when picking these platforms, why scoring leads on opens and clicks is a trap, and how a computer science grad who hated software engineering ended up running brand and content for some of the most-loved companies in email.ㅤBest Moments:(02:00) The teenage Buffy fansite obsession that accidentally became a career(04:30) Why being afraid of AI is the worst possible move for a marketer(06:15) The real reason no one ever loves their marketing automation platform(08:00) The shiny-feature magpie effect that wrecks most RFP processes(10:45) Why marketers keep paying for features they have no idea they have(13:00) The case for ditching opens and clicks as scoring signals(20:30) A surprisingly strong soft spot for the Saw movies
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Marketing Automation Platform Fails 🎯 SPECIAL GUEST!! Jaina Mistry from KNAK
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