Mary Powell Is Not Your Typical Utility Executive

An episode of the Interchange Recharged podcast, hosted by Wood Mackenzie, titled "Mary Powell Is Not Your Typical Utility Executive" was published on May 10, 2017 and runs 53 minutes.

May 10, 2017 ·53m · Interchange Recharged

Summary

Mary Powell has a simple mantra: "Culture eats strategy." Since taking over as CEO of Green Mountain Power, she's implemented a startup culture that represents a dramatic departure from a traditional utility model -- obsessing over the customer, mixing employees in order to uncover new ideas, testing out new products and re-imagining the power delivery business model itself. She used to call Green Mountain Power the "un-utility." These days, Powell doesn't even like to talk about her company as a utility at all. This week, we feature a live conversation with Mary Powell from the Clean Energy Trust Challenge in Chicago. She talked about her unconventional approach to managing a utility, and her outlook on how customer interaction with the grid will change. Above all, she explained why understanding customers matters so much to people: "One of my biggest fears is being out of touch with what people want and what really matters to people." Big thanks to our launch sponsor, AES Energy Storage: http://aesenergystorage.com/interchange See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episode Description