Mass Customization: The Next Workplace Challenge

Recorded live with Office Revolution in Chicago in the Haworth showroom, this episode explores what may be the next great workplace challenge: how organizations can deliver individualized experiences while maintaining alignment, efficiency, and culture. Inspired by ideas from I Can Fit That In and Work for What's Next, Amanda is joined by leadership coach and author Erin Coupe alongside Tyler Blackwell, a corporate leader who is navigating these tensions in real time. Together, they examine why flexibility looks different for everyone, why most people have never stopped to define what "better" actually means for themselves, and what organizations can do when individual preferences collide with business realities. Because employees increasingly expect work to fit their lives, yet businesses still need systems that are fair, scalable, and effective. Here's what we're learning—and what it could mean for how your organization works next. This episode is presented by Office Revolution. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episode metadata supplied by the publisher feed · Published Sep 17, 2026

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Mass Customization: The Next Workplace Challenge

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