Mastering AI Chatbots: Overcoming Hidden Challenges

Are you ready to unlock the full potential of AI chatbots in your enterprise? Markus Bernhardt, principal at Endeavor Intelligence, and Vincent Han, CEO of Mobile Coach, dive deep into the hidden challenges that can derail enterprise AI chatbot initiatives — from integration complexities and data privacy concerns to managing user expectations and delivering real business impact. Learn how to anticipate common pitfalls, implement best practices, and ensure your chatbot delivers lasting impact. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Episode metadata supplied by the publisher feed · Published Sep 25, 2025

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Mastering AI Chatbots: Overcoming Hidden Challenges

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