Mastering career shifts with Matty Marshall | Lead IN Podcast ep.02

Welcome to an inspiring episode of the Lead IN Podcast where we embark on a journey with Matty Marshall, the owner-operator of Wright AC Services in San Antonio. From his roots in the hospitality industry to navigating the HVAC world, Matty shares his remarkable transformation, highlighting the power of exceptional customer experiences and the invaluable lessons learned throughout his business growth. Join us as we delve into the pivotal role of mentorship, the significance of client relations, and the strategic shifts that propelled Matty's company from a struggling $6 million valuation to a prosperous $15 million, even amidst the challenges of the pandemic. Chapters to Look Forward To: - Seizing Control (0:00:00 - 11 Minutes): Matty's journey from the restaurant industry to HVAC business owner, emphasizing customer service and transferable skills. - Lessons Learned and Growth in Business (0:11:29 - 6 Minutes): Mentorship, proactive culture, understanding business, and the power of adaptability. - Client Experience in the HVAC Industry (0:17:10 - 12 Minutes): Transformative journey, online reviews, technical knowledge, and success stories. - Starting and Thriving in Business (0:28:50 - 7 Minutes): Understanding markets, strong vendor relationships, exploring trades, and the resilience of essential industries. - The Importance of Branding and Marketing (0:35:54 - 5 Minutes): Data-driven marketing, honesty, learning from others, and the role of a supportive team. - Promoting Positive Change Through Sharing (0:41:25 - 1 Minute): The importance of commitment, inspiration, and taking action for positive change. Connect with Matty: https://www.linkedin.com/in/matthew-marshall-447b3695/ Takeaway: Matty's story underscores the significance of adaptability, transferable skills, and the commitment to creating positive change. Learn how diverse experiences can shape a successful business philosophy, and gain valuable insights for your own journey. Share this episode with someone who could benefit from Matty's journey and insights. Whether they're in the HVAC industry, digital marketing, or looking for leadership inspiration, there's something in this story for everyone. Closing Thoughts: As we wrap up this episode, remember that every journey is unique, and success often comes from embracing challenges and learning from experiences. Matty's story is a testament to the impact of perseverance, adaptability, and the constant pursuit of improvement. Thank you for joining us on this inspiring ride, and we look forward to bringing you more stories of ambition and success in future episodes. The Lead IN Podcast releases a new episode every Wednesday morning and is available on all platforms. Stay tuned for more stories that uplift and inspire, one podcast at a time. Thank you for listening, and don't forget to subscribe for more inspiring episodes like this one. To know more about our host Austin Linney, visit www.austinlinney.com Stream on: - Spotify: https://open.spotify.com/show/0ocMWKCzR8kzO5W7Zaz0FC - Apple: https://podcasts.apple.com/us/podcast/lead-in-podcast/id1728419723 - Amazon: https://music.amazon.co.uk/podcasts/2f377cd8-9be2-4217-a2df-a409628586b6/leadin-podcast - Pocketcast: https://pca.st/3bc4dqjl To know more about Leadhub, your growth partner for the trades, visit www.leadhub.net