Mastering Difficult Conversations Part 3: Managing Others - Roundtable

This roundtable explores how we manage others to better navigate difficult conversations. Topics covered included: a discussion of a workplace culture of 'feedback for redirection', which is more akin to coaching rather than telling; how asking questions for which we don't have the answer does not mean we shouldn't prepare ideas or have opinions entering into difficult conversations; how and why it is more challenging to have difficult covnersations with people we are closer to; and how important trust-building is to an honest feedback culture (where we cannot always guarantee a positive outcome to someone if they tell us the truth).