Mastering Taxes and Customer Communication

In episode 9 of Waste To Wealth, Michael McCall interviews Sandra Leyendecker, a Certified Public Accountant, as they delve into the importance of communication in accounting, the common mistakes clients make, and how to effectively navigate the complexities of tax laws.Tune in to the importance of building relationships with clients and how that transforms the accounting experience.TIMESTAMPS[00:01:29] Cultural differences in farming.[00:06:12] Beach relaxation with kids.[00:09:30] Accounting career beginnings.[00:12:30] Expanding expertise beyond local clients.[00:15:28] Solving client problems as puzzles.[00:19:04] Saving a taxpayer $19,000.[00:21:39] IRS errors and penalties.[00:25:10] Balancing family and career.[00:30:13] Helping small businesses thrive.[00:31:38] Client communication and support.[00:36:19] IRS knowledge of tax returns.[00:39:12] Accountants: More Than Number Crunchers.[00:42:27] Embracing the unknown in leadership.[00:45:28] Reading faster techniques.[00:51:17] 100-day Peloton challenge.[00:55:12] Mixed martial arts experience.[00:58:32] Healthy habits for business success.[00:59:32] Family members in small business.QUOTES“We definitely want to do that because we believe in small business, and we will help any small business, but blue collar is like what we're most geared to help.” - Michael McCall“I feel like there's so much value to offer in having a relationship and explaining things and taking the time to sit with them and explain things to clients go some such a long way. And they trust you like they trust their account, and they put so much trust and value in us.” - Sandra Leyendecker"If you have a good business, then you need a good accounting team to take that burden away from you." - Sandra LeyendeckerSOCIAL MEDIA LINKSMichael McCallInstagram: https://www.instagram.com/buffalo.finances.cpa/Facebook: https://www.facebook.com/BuffalofinanceNC/LinkedIn: https://www.linkedin.com/in/michael-d-mccall-03667714/WEBSITEBuffalo Finances: https://buffalofinances.com/