Mastering the Art of Change Management

Change management expert Riley Smith of Propeller Consulting shares insights to help guide your people smoothly from today to tomorrow.Change doesn’t have to mean chaos. Whether adding new software or hiring providers, Riley shares why small shifts can feel big, and why clarity, communication, and empathy are the keys to avoiding burnout and resistance. Strategies like having champions, keeping messaging aligned, and involving staff early can turn disruption into growth and make change something to embrace, not dread.GUESTRiley SmithSenior Director, People & Change at PropellerAs Senior Director of People Strategy & Change Management at Propeller, Riley leads a practice focused on aligning workforce strategy, organizational design, and enterprise change. His work spans M&A integration, operating model transformation, talent development, and executive advising—grounded in both research and real-world implementation.Propeller is a leading management consulting firm that helps organizations accelerate transformation and navigate complexity to achieve measurable impact.Learn more about Propeller ConsultingConnect with Riley on LinkedInGuestRiley Smith, Senior Director, People & ChangePropeller ConsultingHostRobin Ntoh, VP of AestheticsNextechPresented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.Let's embark on this transformative journey together where beauty meets business.About NextechIndustry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ Follow Nextech on Instagram @nextechglowAesthetically Speaking is a production of The Axis: theaxis.io Theme music: I've Had Enough, Snake City