Mastering the Art of Customer Experience: Insights from the CEO of the CX Professional Association with Greg Melia

from Business Transformation Pitch with The CX Goalkeeper

The CX Goalkeeper had the great opportunity to interview Greg Melia LinkedIn Headline: CEO at Customer Experience Professionals Association (CXPA) Highlights: 00:00 Game Start 00:38 Greg Melia's Introduction 02:58 Greg Melia's Value 04:18 The roots of the CXPA 07:43 Focusing on the Customer and not on definitions 11.02 Connecting with the outside world 16:09 Purpose led companies 18:26 Culture 20:40 CX Day 24:23 The Future of CX 27:36 Contact Details 29:28 Greg's Golden Nugget and much more on https://www.cxgoalkeeper.com/GregMelia ABOUT ME: https://www.cxgoalkeeper.com SUPPORT: Do you like my podcast? Support this podcast with Buy Me A Coffee https://www.buymeacoffee.com/cxgoalkeeper SPONSORING: Interested in sponsoring the The CX Goalkeeper podcast? Please DM me on LinkedIn #cxgoalkeeper #customerexperience #podcast #leadership

Episode metadata supplied by the publisher feed · Published Apr 24, 2023

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Mastering the Art of Customer Experience: Insights from the CEO of the CX Professional Association with Greg Melia

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