Mastering Workforce Management: Strategies for Change and Effective Implementation with Donna Stephenson

Send us Fan MailEmbrace the insider's perspective on navigating the intricate maze of Workforce Management with Donna Stephenson of Simms and Associates, our esteemed guide through the nuances of effective change management. Donna dissects the tendency to overemphasize tech at the expense of people in WFM rolloutsArm yourself with actionable strategies for a smooth WFM implementation, as we cut through the clutter of common misconceptions. Donna underscores the imperative of pristine data, crystal-clear objectives, and the early inclusion of key players to align processes and sidestep the trap of moulding new tech to old, ineffective practices. A robust change management strategy emerges as the cornerstone of successful deployment, setting the stage for stakeholder engagement and realistic expectations. 10 Key Considerations for Customer Readiness in Starting a Workforce Management Project Blog  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn