Matt Grimshaw - Scaling People, Not Paperwork, How AI Agents Are Transforming Hospitality Ops

In this episode, we explore how AI agents are reshaping people operations in hospitality. Matt Grimshaw from Youda joins us to discuss: Automating time-consuming HR tasks with AI Using data to predict and prevent staff turnover Why legacy systems are holding operators back How to personalise onboarding at scale Creating better experiences for managers and frontline teams This is a must-listen for hospitality leaders, HR teams, and anyone trying to scale their business without losing their people. 🎧 Subscribe for more real talk from the frontline of hospitality ops, loyalty, and marketing. #CaptiveConversations #Youda #HospitalityLeadership #AIinHR #WorkforceAutomation #HospitalityOps #RetentionStrategy