Maura Stevenson, Chief HR Officer at MedVet

Transforming Talent and Culture at Wendy’s with Maura StevensonIn this episode of the Built by People Podcast, the host warmly welcomes Maura, who shares her unique career journey from organizational psychology to HR leadership. She delves into her pivotal role in implementing a talent transformation strategy at Wendy’s, which led to an 87% increase in EBITDA per director. Maura discusses the context of Wendy’s refranchising process and the brand’s cultural evolution, outlining the importance of talent segmentation, executive assessments, and development frameworks. She highlights the critical adaptations required for effective communication and gaining alignment within different organizational cultures. Maura also shares results such as improved talent development and common language around talent, concluding with advice on being adaptable while maintaining a strategic point of view in HR transformations.00:00 Welcome and Introduction00:41 Career Journey and Early Roles01:16 Challenges and Strategies at Wendy's02:48 Talent Transformation Approach04:30 Implementing Leadership Development07:56 Adapting Strategies for Different Organizations11:07 Measuring Success and Key Results14:36 Parting Advice and ConclusionPrevi is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.