Maximising consultancy value: when to hire, how to benefit, and ensuring success with Ebony Hughes

In this insightful episode, we sit down with Ebony Hughes, the Chief Operating Officer at IMPOWER Consulting, to delve into the intricacies of maximizing consultancy value for local authorities. Ebony brings a wealth of experience in shaping and supporting transformation within complex local government environments.Key Discussion Points:When to Hire a Consultant:Identifying the right time to bring in external expertise.Key indicators that signal the need for consultancy services.Balancing internal capabilities with external support.How to Benefit from Consultancy:Strategies to ensure a collaborative and productive relationship.Leveraging consultancy to drive innovation and efficiency.Real-life examples of successful consultancy engagements in local government.Ensuring Success:Setting clear objectives and expectations from the outset.The importance of stakeholder engagement and buy-in.Measuring success and ensuring sustainable outcomes.Throughout the conversation, Ebony shares her insights on overcoming common challenges, the importance of a tailored approach, and how IMPOWER’s unique methodologies have helped local authorities achieve significant improvements and savings. Whether you’re a local government leader or simply interested in the consultancy landscape, this episode offers valuable takeaways on maximizing the value of consultancy services.