Maximizing AI in L&D: Ross Stevenson on adoption, strategy, and staying human

Forget the AI buzzwords. Ross Stevenson, founder of Steal These Thoughts!, dives into how L&D teams can actually use AI to save time, solve real problems, and keep learning human. Most importantly, he asks us to consider: Are AI tools always the answer?From smarter ChatGPT prompts to must-have tools, Ross shares practical, no-nonsense tips to level up your learning programs. If you’re ready to cut through the noise and make AI work for your team, this episode is a must-listen.You’ll learn:The fundamentals every L&D pro should know about AI Practical ways to use ChatGPT Real-world time-saving use cases for AIRoss’ top 3 learning technology tools right nowThings to listen for:(00:00) Introduction to Ross Stevenson(02:19) Ross’s background and entry into L&D through technology(05:09) Using technology as an enabler in workplace L&D(07:06) The importance of using tech intelligently and avoiding misuse(08:05) Misconceptions about AI in L&D and focusing on purpose over tools(10:14) The mindset shift needed for AI in L&D(17:56) Case study on effective AI tool use for time-saving in product development(21:38) AI’s role in performance reviews, onboarding, and creating efficiencies(23:18) Case study from BHP Mining on AI as a thought partner(24:34) The realistic potential of AI in saving time and enhancing productivity(25:07) In-depth discussion on using ChatGPT effectively as an L&D pro(28:10) ChatGPT as a thought partner, research assistant, and skills coach(30:36) Common mistakes L&D professionals make with AI and tech tools(34:11) How to introduce AI tools without disrupting teams(39:46) Top human skills essential in an AI-forward workplace(43:00) Ross’s top 3 favorite learning technology tools(45:30) Conclusion and where to find more from Ross StevensonTo learn more about Ross and his work, check out his Linkedin profile or the Steal These Thoughts! website.Interested in attending an interview live? Find out more at bigthink.com/plus/eventsWant to learn more about getting Big Think+ for your business? Schedule a call with us at https://www2.bigthink.com/request-a-demo-big-think-plus