May 26th - What rights you have if your flight gets cancelled

My flight at Heathrow, to Prague, has just been cancelled – along with almost 200 other departures since the latest British Airways IT meltdown began. From the airport, here's my take on what's been happening and your (and, on this occasion, my) rights.Of course, this podcast is free, as is my weekly newsletter. Subscribe here to have it delivered every Friday. Hosted on Acast. See acast.com/privacy for more information.