Mayor explains public conduct policy as council grapples with interactions between staff, politicians and residents

If you go into many retail outlets or any place that provides customer service, you will see signs warning people about rude behaviour. It appears some people forget their manners. At a recent Cramahe Township council meeting, staff and politicians grappled with bad behaviour. It is one of a host of municipalities struggling to set boundaries for interactions between the community and the people who serve it. Council introduced a public conduct policy at the behest of the Ontario Ombudsman. This set off a community-wide debate about the relationship between staff, politicians, and the public regarding in-person contact, email, and other interactions, stretching even to social media platforms. In this interview, Mayor Mandy Martin will explain the policy and the intent behind it.