EPISODE · Jan 20, 2026 · 20 MIN
Measure What Matters
from The High Stakes Customer · host Adrian Davis
Adrian Davis shifts focus from lagging metrics to leading indicators, teaching leaders to measure the behaviors that drive success. By tracking engagement, insight generation, and proactive conversations, organizations evolve from reactive to predictive performance.Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
What this episode covers
Adrian Davis shifts focus from lagging metrics to leading indicators, teaching leaders to measure the behaviors that drive success. By tracking engagement, insight generation, and proactive conversations, organizations evolve from reactive to predictive performance.Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
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Measure What Matters
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