EPISODE · Apr 5, 2017 · 13 MIN

Measures, Incentives, Heart Attack Mortality, Driving

from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban

In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe driving or PCI (angioplasty) procedures in a hospital cath lab. Are we improving? How do we know? How do we improve?

Episode metadata supplied by the publisher feed · Published Apr 5, 2017

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Measures, Incentives, Heart Attack Mortality, Driving

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