Meet The Owner Episode 4: Ellis Potter - Riverside Hub

In this episode of Meet The Owner, host Steven Dryden Hall sits down with Ellis Potter, the visionary behind the popular Riverside Hub in Northamptonshire. Discover the story behind this incredible family entertainment center, often described as a “mini Disneyland,” complete with soft play, go-karts, mini-golf, climbing walls, sensory rooms, and more. Ellis shares his journey, from his initial reluctance to dive into the world of soft play to creating a beloved destination for families. Learn about the challenges of running a multifaceted business, the importance of reinvesting profits, and why Riverside Hub stands out for its customer focus and constant innovation. Ellis also discusses the impact of marketing, the value of personal connections with customers, and how his wife’s creative vision has been instrumental in shaping Riverside Hub into what it is today. Plus, hear about their dedication to keeping the center fresh with new features and Ellis's refreshing perspective on balancing fun, safety, and business growth. Tune in to this inspiring and entertaining conversation, packed with insights and anecdotes that will captivate business owners, parents, and anyone curious about what it takes to create a thriving family destination.