Meet Your Contractor | Ep 46: Fixing Post-Pandemic Customer Service w/ Leigh Hinsperger of HPI

Send us a textFeeling frustrated with customer service?You're not alone. In this episode, Steve Leslie chats with Leigh Hinsperger of Hinspergers Poly Industries Ltd. about the challenges businesses face in the post-pandemic world. Leigh shares his experiences from both sides of the counter, offering valuable tips on how to improve customer experience (#customerexperience) and build trust (#trust) with customers.Discover how small businesses can leverage:- Personalized service (#smallbusiness) to stand out from the competition.- The power of social media (#socialmedia) to connect with customers and build brand recognition.- Effective communication strategies (#communication) to turn customer interactions into positive experiences.Whether you're a business owner or a frustrated consumer, this episode offers actionable insights to help navigate the ever-changing world of customer service.Key Takeaways:1. Mom and Pop Advantage: Learn how small businesses can win over customers with personalized service.2. Social Media Savvy: Discover how to leverage social media to build trust and brand awareness.3. Customer Service is King: Understand why exceptional customer service is crucial for business success.Contact Info for Leigh Hinsperger:Phone: 905-510-3224Website: https://www.hinspergers.com/Email: [email protected] #customerloyalty #customerexperience #sales #salestips  #reviews  #communicationtips  #complaints  #entrepreneurlife  #localbusiness  #constructionlife  #serviceindustry  #podcastlife  #canadianthemes #customersuccess  #buildrelationships #smallbusiness #pools #safetycovers #swimmingpool #poolconstruction #hinspergers #hpi #promominds