MEGAPHONE | OPERATIONAL EXCELLENCE: Transforming Healthcare Through Better Systems ft. Ken Segel | Episode 7

Dave Self delves into the world of healthcare systems transformation with Ken, CEO of Value Capture. From his journey as a health policy aide to leading a mission-driven organization, the conversation centers on creating “habitual excellence” in healthcare operations. This episode explores how leadership, system integration, and a commitment to frontline engagement can drive lasting improvements in patient care and organizational culture. Ken shares actionable insights for tackling healthcare’s toughest challenges while fostering environments where teams and outcomes thrive.