Mejores prácticas para formar sobre SOPs en hoteles, con Cristina Velasco

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Los procedimientos operativos estándar (SOP, por sus siglas en inglés) nos ayudan a garantizar un servicio de calidad a nuestros huéspedes. Esta semana conversamos con Cristina Velasco: Directora de Sercotel Parque Las Palmas, sobre cuáles son las mejores prácticas para formar sobre SOPs en hoteles.

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This episode was published on August 2, 2024.

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