Miami Heat...Customer Success

This episode is Part 2 of a rebroadcast from the Florida Chiropractic Association conference in Miami FL. Guest: Kayte Eckels In Part 2 of the Florida Chiropractic Association Miami Conference, Brad and Dr. Jay interview Kayte Eckels, who is a senior customer success leader that is driven by delighting customers throughout their entire lifecycle. She comes to BoodleAI from Clear Company Talent Management as Director of Customer Success. She holds over 13 years of experience in management and development of high performance teams in SaaS, hospitality, and food service verticals. Eckels specializes in creating scalable processes, focusing on customer experience and driving ROI. This podcast is recommended for all team leadership and customer support A.KA. “Success”..