Michael Harmer, Head of Innovation, GBG

In this episode of The Commercial Disco, GBG’s head of data innovation Michael Harmer explains why the case for a national ID in Australia is “dead in the water,” arguing that the country’s existing identity infrastructure, anchored by government-verified documents and services like the DVS, already delivers world-class assurance. Harmer discusses how AI is both a threat and an opportunity for digital identity, the importance of behavioural context in fraud detection, and why mobile credentials will shape the future of secure and privacy-preserving identity verification.