Michael Tipps on scaling service standards

Winning in a major market requires a very different approach than opening a restaurant in a secondary or tertiary market. That’s why I was so excited to chat with Michael Tipps. Michael and his company Invictus Hospitality do many different things, but the one thing they’re most known for is taking successful concepts from major markets and scaling them across the country. Perfecting that process has revealed universal truths to Michael and his team about what a formula for restaurant success look like and in this episode he runs us through that formula tip to tail. That’s Michael Tipps. For more information on Invictus Hospitality, visit  https://www.invictushospitality.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars