EPISODE · Jan 14, 2021 · 27 MIN
Michele Parrish: Not Pushing Back on the Client’s Framing of the Problem
from My Favorite Mistake: Learning Without Blame in Business and Leadership · host Mark Graban
Consultant, founder and managing partner of Parrish Partners... MIT Leaders for Global Operations alum. Show Notes: https://www.markgraban.com/mistake32 Please subscribe, rate, and review via Apple Podcasts or Podchaser! Click here to enter to win a free “My Favorite Mistake” coffee mug! Joining me for Episode #32 is Michele Parrish. She is a consultant and she is founder and managing partner of the firm Parrish Partners. Michele was previously an executive at Intel and one thing we share in common is that we're both graduates of the MIT Leaders for Global Operations Program. In today's episode, Michele tells a story related to advising a CEO who called her in with a very particular problem in mind. Michele learned about the need to push back and to not be shy about disagreeing with the client about what the problem really might be. We'll talk about the importance of “emotional intelligence” (something she teaches about), systems thinking, and the need to slow down to pause and reflect. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
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What this episode covers
In this episode of My Favorite Mistake, Michele Parrish—founder and managing partner of Parrish Partners—shares a consulting mistake that reshaped how she approaches leadership, systems thinking, and executive coaching. Michele tells the story of being brought in to “fix” a single struggling executive, only to later realize the real issues were systemic. She explains why consultants and leaders must sometimes push back on how problems are framed—and why slowing down to reflect can actually accelerate results. The conversation explores emotional intelligence, emotional agility, and how leaders can create better outcomes by pausing, reframing problems, and seeing the full system instead of isolated symptoms.
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Michele Parrish: Not Pushing Back on the Client’s Framing of the Problem
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