Micro-Changes in Guest Experience for Macro Revenues | with Danica Smith

In this episode, we interview Danica Smith, Guest Experience & Hospitality Tech Advisor.   She is a hospitality innovator passionate about making guest experiences more human. She is the founder of MorningStar GX, co-host of Hospitality Daily, a GAIN advisor, and a board member for Women in Travel Thrive, helping hotels and tech companies leverage guest intelligence for loyalty, revenue, and meaningful experiences worldwide.************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4