Microsoft Synapse & Customer Insights with Frank Weigel

FULL SHOW NOTES
https://podcast.nz365guy.com/294

• Find out more about Frank Weigel’s life and family background. 
• What Frank does when not working. 
• A conversation about Frank’s educational and career background. 
• Frank Weigel’s journey within Microsoft. 
• Talks about Frank’s role and what’s involved. 
• Understanding Customer Insights. 
• A discussion about the two elements of Customer Insights. 
• What is a Customer Data Platform (CDP)? 
• Tell me about Microsoft's CDP product? 
• Why do originations want to achieve a 360-degree view of their customers? 
• How does Master Data Management system differ from CDP? 
• An overview of Microsoft orchestration. 
• How has Covid impacted the way customers look at CDP? 
• What Frank is seeing from Partners when it comes to CDP? 
• With most products licensed by those who can access the software, how does this work with Dynamics 365 Customer Insights? 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith