EPISODE · May 24, 2019 · 35 MIN
Mike Johnston thinks about journey mapping
from RKD Group: Thinkers
Mike Johnston is a partner and founder at hjc new media and an authority on journey mapping. On this episode of Groupthinkers, Justin and Mike talk about the realities of CX (customer experience) and UX (user experience)as well as what trends are coming for nonprofit marketers. Follow Groupthinkers on Twitter @groupthinkers. For more information visit rkdgroup.com/podcast.
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Mike Johnston thinks about journey mapping
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