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Mike Kildare of Kildare Automotive Repair on Shop Culture, Hiring, and Customer Trust in Columbus, Nebraska episode artwork

EPISODE · Jul 27, 2026 · 24 MIN

Mike Kildare of Kildare Automotive Repair on Shop Culture, Hiring, and Customer Trust in Columbus, Nebraska

from TOP SHOP by Paul Donahue · host Paul Donahue

If you’re in a rural market and customers still expect “free diagnostics,” this episode is for you. Mike Kildare breaks down how he built value in what the shop does, why training is the difference between surviving and falling behind, and how DVIs and customer transparency change the entire sales conversation. He also shares practical retention habits, like post-repair texts, follow-up calls, and walking customers under the car when they need to see it to believe it. Real-world shop ownership lessons from Columbus, Nebraska. #ExploreMore #Fyp #Nebraska #TopShopPodcast #TrendingNow Facebook - 🔵 https://www.facebook.com/advanceddigitalautomotivegroup/Twitter - 🐦 https://twitter.com/autoshopownersInstagram - 📸 https://www.instagram.com/advanceddigitalautomotive/LinkedIn - 💼 https://www.linkedin.com/company/advanced-digital-automotive-group/Pinterest - 📌 https://www.pinterest.com/advancedigitalautomotivegroupTikTok - 🎵 https://www.tiktok.com/@automotive_groupMastodon - 🐘 https://mastodon.social/@advanceddigitalautomotivegroupYoutube - ▶️ https://www.youtube.com/advanceddigitalautomotivegroupDaily motion - 📺 https://www.dailymotion.com/advanceddigitalautomotivegroup Visit Our Website - 🌐 https://autorepairseo.comSchedule a Discovery Call - 📅 https://autorepairseo.com/schedule-a-discovery-call/Get Your Free Book - 📚 https://autorepairseo.com/book/Get Your FREE Ultimate Internet Marketing Checklist for Auto Repair Shops - ✅ https://autorepairseo.com/marketing-checklist/

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Mike Kildare of Kildare Automotive Repair on Shop Culture, Hiring, and Customer Trust in Columbus, Nebraska

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