Min. Ossian Smyth on new legislation tackling bad customer service

The Communications Regulations Act is going to offer consumers better protections when it comes to the level of customer service they receive from mobile and broadband providers. Jess spoke with Minister Ossian Smyth about this, the Virgin Media cyber attack, and tackling those scam text messages.

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This episode is 19 minutes long.

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This episode was published on February 23, 2023.

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