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EPISODE · Jul 24, 2023 · 23 MIN

Mind the Advice Gap

from Travel & Hospitality Intelligence · host J.D. Power

Consumers look to brands to provide advice and guidance. However, brands are under-delivering. Why? Traditional approaches aren’t sufficient to support the needs of the workforce and the changing expectations of consumers. The good news is that new technologies and strategies are now available to help brands close the gap. Guest Speakers Mike Vermillion, Senior Managing Director, Global Business Intelligence | J.D. Power Jennifer White, Senior Director, Banking and Payments Intelligence | J.D. Power Evan Siegel , Vice President, Financial Services and Business Development | eGain

Episode metadata supplied by the publisher feed · Published Jul 24, 2023

What this episode covers

Consumers look to brands to provide advice and guidance. However, brands are under-delivering. Why? Traditional approaches aren’t sufficient to support the needs of the workforce and the changing expectations of consumers. The good news is that new technologies and strategies are now available to help brands close the gap. Guest Speakers Mike Vermillion, Senior Managing Director, Global Business Intelligence | J.D. Power Jennifer White, Senior Director, Banking and Payments Intelligence | J.D. Power Evan Siegel , Vice President, Financial Services and Business Development | eGain

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Frequently Asked Questions

How long is this episode of Travel & Hospitality Intelligence?

This episode is 23 minutes long.

When was this Travel & Hospitality Intelligence episode published?

This episode was published on July 24, 2023.

What is this episode about?

Consumers look to brands to provide advice and guidance. However, brands are under-delivering. Why? Traditional approaches aren’t sufficient to support the needs of the workforce and the changing expectations of consumers. The good news is that new...

Can I download this Travel & Hospitality Intelligence episode?

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