Mindwave Reduces Cost, Increases Productivity, Is Greener Too Thanks to an Avaya Teleworker Solution

Mindwave Research recently changed its operational model to reduce facilities cost, improve productivity, gain access to a broader labor pool, increase customer service and be a greener company. At the heart of this operational change was the shift toward teleworking. By deploying a teleworker solution, Mindwave reduced its facilities cost by over 80%. They are leveraging IM, video conferencing and other unified communication services to keep employees connected and working together while they telecommute. Jason Snook, IT Director at Mindwave is my quest as he discusses the realized increased productivity and drastic reduction in commute travel time and CO2 emissions its employees would otherwise emit into the atmosphere.