Mindy's Miles Travel Agency: Mindy Combs on Small Town Big Business:

Building a Travel Empire: The Journey of Mindy's Miles Travel AgencyIn this episode of Small Town Big Business, hosts Jennifer Olson and Russell Williams interview Mindy Combs from Mindy's Miles Travel Agency in Marion, Illinois. Mindy shares her journey from working as a marketing director in banking to establishing a successful travel agency. She provides insights into the value of travel agents, the growth of her business despite challenges like COVID-19, and the importance of personalized customer service. Mindy also discusses her marketing strategies, team dynamics, and future aspirations. The episode emphasizes the significance of local support, community involvement, and the rewarding aspects of turning a passion into a thriving business.00:00 Welcome to Small Town Big Business00:11 Meet the Hosts: Jennifer and Russell01:34 Introducing Mindy Combs of Mindy's Miles Travel Agency01:54 The Journey from Banking to Travel Agency02:47 The Value of a Travel Agent05:58 Growing the Business and Team11:51 Marketing Strategies and Client Relationships13:35 Challenges and Learning Experiences17:45 Support and Inspiration18:22 Family Support and New Opportunities19:09 Networking with Other Advisors20:14 The Importance of FAM Trips21:44 The Hard Work Behind All-Inclusive Resorts22:54 The Rise of Cruise Vacations25:15 Challenges and Joys of Running a Travel Business27:15 Team Dynamics and Growth32:06 Handling Travel Disruptions34:03 Final Thoughts and Contact InformationRecorded at EThOs Small Business Incubator and Co-working Spaces in Marion, Illinois.https://members.ethosmarion.org/ SUBSCRIBE TO THE PODCASTOur guest: https://www.mindysmilestravelagency.com/