Mini Episode: Courtney Granger on her New Role, Rethinking “Workforce,” and Designing What Works

What does it really take to build pathways to economic security, especially in moments of uncertainty?In this mini episode, NYCETC CEO Greg Morris sits down with first-time guest host Courtney Granger for a conversation about what’s working, what isn’t, and why the way we talk about “workforce development” may need a serious rebrand.Drawing on her experience across New York City’s education, workforce, and social service systems, Courtney reflects on the power of relationships, place-based hubs, and truly holistic models that meet people where they are--whether they’re young adults disconnected from school, workers navigating instability, or individuals experiencing housing insecurity. Together, Greg and Courtney unpack real-life examples from Courtney’s career, including lessons from The Door and partnerships with major employers, to illustrate how low-barrier, human-centered design can unlock opportunity and dignity.The conversation also looks ahead to Courtney’s next chapter at Project Renewal, and what it means to connect job pathways with stability, care, and long-term mobility, especially for people navigating crisis.Published by: New York City Employment and Training Coalition (NYCETC)Produced by: Manhattan Neighborhood Network